LVP Banquets & Conventions
LVP Banquets & Conventions respects your privacy. We collect and use your personal data only for enquiry, booking, event coordination, communication, billing, safety, and legal compliance purposes.
1. Personal Data We May Collect
| Data Item | Purpose |
|---|---|
| Name | To identify and respond to your enquiry |
| Mobile / WhatsApp number | To contact you for venue details, availability, visit and booking |
| Email ID | To send quotation, proposal, confirmation or invoice |
| Event type | To understand the requirements, such as wedding, reception, corporate event, etc. |
| Event date | To check venue availability |
| Guest count | To suggest suitable venue/package |
| Venue/package preference | To prepare quotation and proposal |
| Billing / payment details | For booking confirmation, invoice and accounting |
| Communication records | For follow-up and service coordination |
| CCTV / visitor details, if applicable | For venue safety and security |
| Website cookies / analytics, if used | To improve website performance and marketing |
2. Why We Use Your Data
We may use your data for:
- Responding to your inquiry.
- Sharing venue, package and availability details.
- Scheduling venue visits or meetings.
- Preparing quotations and proposals.
- Confirming and managing bookings.
- Event coordination and customer support.
- Billing, payment confirmation and accounting.
- Safety, security and legal compliance.
- Sending promotional offers only if you have agreed to receive them.
3. Consent Condition for Forms
By submitting the enquiry form, you agree that LVP Banquets & Conventions may use your personal data to respond to your enquiry, share venue/package details, schedule visits, prepare quotations and manage bookings.
For marketing communication, please use a separate optional checkbox:
4. Data Sharing
We do not sell your personal data. We may share it only with our internal team, event coordination team, payment/accounting service providers, IT/website service providers, communication tools, security team or legal authorities where required.
5. Data Security
We take reasonable steps to protect your personal data from unauthorised access, misuse, loss or disclosure. Access to personal data is limited to authorised persons only.
6. Data Retention
We keep enquiry and booking data only as long as required for business, legal, tax, accounting, safety or customer service purposes. When data is no longer required, we may delete or securely archive it.
7. Your Rights
You may request to:
- Access your personal data.
- Correct or update your personal data.
- Withdraw consent.
- Request deletion of your personal data, where applicable.
- Raise a complaint or grievance.
8. Changes to This Notice
We may update this Privacy Notice from time to time. The latest version will be available on our website.