LVP Banquets & Conventions
LVP Banquets & Conventions respects your privacy and is committed to protecting your personal information. We collect and use your data only for specific purposes related to your enquiry, booking, event coordination, communication, billing, and ensuring the safety and security of our venue.
1. Personal Data We May Collect
When you contact us or book our venue, we may collect the following information:
| Data Item | Purpose |
|---|---|
| Name | To identify and respond to your enquiry |
| Mobile / WhatsApp Number | To contact you for venue details, availability, visit and booking |
| Email ID | To send quotation, proposal, confirmation or invoice |
| Event Type | To understand the requirements, such as wedding, reception, corporate event, etc. |
| Event Date | To check venue availability |
| Guest Count | To suggest suitable venue/package |
| Venue/Package Preference | To prepare quotation and proposal |
| Billing / Payment Details | For booking confirmation, invoice and accounting |
| Communication Records | For follow-up and service coordination |
| CCTV / Visitor Details | For venue safety and security (if applicable) |
| Website Cookies / Analytics | To improve website performance and marketing (if used) |
2. Why We Use Your Data
We may use your data for:
- Responding to your enquiry and providing venue details
- Sharing information about our packages and availability
- Scheduling venue visits and meetings with our team
- Preparing quotations and customized proposals for your event
- Confirming and managing your booking
- Event coordination and customer support before, during, and after your event
- Processing payments, issuing invoices, and accounting purposes
- Ensuring venue safety, security, and legal compliance
- Sending promotional offers and updates when you opt in to receive them
3. Consent Condition for Forms
By submitting an enquiry form or booking request through our website or directly contacting us, you agree that LVP Banquets & Conventions may use your personal information to respond to your enquiry, share venue and package details, schedule venue visits, prepare quotations, and manage your booking.
For promotional communications such as offers, packages, and updates, we will only contact you if you have specifically opted in. You can withdraw this consent at any time by contacting us.
4. Data Sharing
We do not sell your personal information. Your data may be shared only with:
- Our internal team members who need it to serve you
- Event coordination and hospitality staff at our venue
- Payment and accounting service providers
- Technology and website service providers
- Communication tool providers and security personnel
- Legal authorities when required by law
All third parties are bound by confidentiality agreements and use your information only for the purposes we specify.
5. Data Security
We take reasonable and appropriate steps to protect your personal information from unauthorized access, misuse, alteration, and loss. Access to your data is restricted to authorized personnel only. However, while we strive to protect your information, no method of transmission over the internet is completely secure.
6. Data Retention
We retain your personal information only as long as necessary for:
- Responding to your enquiry and managing your booking
- Fulfilling our business and operational requirements
- Tax, accounting, and financial record-keeping purposes
- Venue safety and security
- Providing customer support and resolving any issues
Once information is no longer needed for these purposes, we securely delete or archive it. If you request deletion, we will remove your data where applicable.
7. Your Rights
You have the right to:
- Request access to your personal information and know what data we hold about you
- Correct or update any inaccurate or incomplete information
- Withdraw your consent for promotional communications or other uses
- Request deletion of your personal information where applicable
- Raise a concern or file a complaint regarding your privacy
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
8. Contact for Privacy / Grievance
If you have any questions about this privacy policy or wish to exercise your rights, please get in touch with us:
Email:
sales@lvpalace.co.in
bqtsales@lvppalace.co.in
asm@lvpalace.co.in
Phone:
+91 7229046538
+91 7043093622
Address:
LVP Banquets & Conventions Gate no. 2,
Lukshmi Villas Palace Rajmahal Road,
Vadodara, Gujarat
9. Changes to This Notice
We may update this privacy policy from time to time to reflect changes in our practices, technology, and legal requirements. Any changes will be posted on this page and will become effective immediately upon publication. We encourage you to review this policy periodically to stay informed about how we protect your information.
Last Updated: June 2026